Submitter Experience

Submitter experience controls what a frontend visitor sees after submitting a ConcreteCMS Express form that matches an active FormPDF PRO rule.

Configure the Experience

Configure this in Dashboard > FormPDF PRO > Rules when creating or editing a rule.

  1. Open the rule form.
  2. Go to the Delivery section.
  3. In Submitter experience, choose one option:
    • Default: keep the standard ConcreteCMS success message and show no PDF controls.
    • Download link: show a PDF download button near the success message, with a modal fallback when needed. See Downloading PDFs via Secure Link.
    • Auto-download: start the PDF download automatically and keep a visible fallback link.
  4. Save the rule.

Download link and auto-download experiences require a generated file that can be linked from the frontend. Review the Rules DeliveryBuilder setup and secure link behaviour.

Note: PDF generation failures are currently silent for frontend submitters: the failure is logged for administrators, while the visitor continues to see the normal form success state. Administrators should use Execution Logs to diagnose PDF failures.

What Visitors See

After submitting the form, the visitor sees the standard success message. Depending on the matching rule:

  • Default: nothing else appears.
  • Download link: a PDF download button appears near the success message.
  • Auto-download: the PDF download starts automatically, and a fallback link remains available.

If multiple rules match the same submission, the success page can show multiple PDF download buttons.